Now showing results 1-10 of 47
Microlearning Strategies: Another Approach to Virtual Workshop Delivery
As the public workforce system continues to redefine and refine remote service delivery, many local workforce areas are converting their traditional in-person workshop content on job search skills (rsum writing, interviewing, ...
Suddenly Virtual: Using Online Scheduling Services to Make Customer Appointments
As the need for remote teaming and virtual service delivery continues as a result of the COVID-19 pandemic, frontline staff in the public workforce system continue to explore the ways in which technology can assist them ...
Barriers to Social Services Fuel Racial Inequality
Ramping up Effective Virtual Service Delivery
Suddenly Virtual: A Review of Workforce Area Websites in Connecticut, New Jersey, New York, and Pennsylvania
Suddenly Virtual: Workforce Services, Eight Weeks Later
In a new brief,Suddenly Virtual: Workforce Services, Eight Weeks Later, Heldrich Center researchers found that many of the issues staff reported in the early stages of virtual operations have been resolved, including most ...
Rare Federal Funding Offers Needed Tech Boost to State and Local Governments
Implementing Virtual Human Services: Lessons from Telehealth
In response to the Covid-19 pandemic, many human services agencies have had to quickly shift to remote case management, using whatever tools are available. In normal times, developing a comprehensive remote system might ...
Colorado Enlists 'Virtual Agent' to Answer Unemployment Queries
Created through a partnership with Google at a cost of $680,000, the virtual agent will be available 24 hours a day. It will be able to answer general questions on topics including work search requirements and reopening claims.
CIO Perspectives: A New Vision for the Government Workplace
This guide, created by GovLoop and Carahsoft, will explore how the COVID-19 crisis might reshape the future of government, drawing on the experiences and insights of government CIOs nationwide and the IT communitys expertise. ...