Integrated Service Delivery Toolkit
US Department of Labor
This Integrated Services Delivery Toolkit reflects integration efforts undertaken under both WIA and WIOA. Despite being older and conducted before enactment of WIOA, the WIA integrated service delivery efforts continue to offer lessons and insights that may be beneficial to workforce partners as they develop new integrated service delivery strategies. Therefore, the Toolkit prioritizes experiences gained under WIOA but also includes references and links to WIA activities when appropriate.