Colorado is just one of many states that have had an immense number of unemployment claims to process due to COVID-19. However, the increased amount of fraud reveals that there are holes in identity security.

Explores 18F's process and offerings to state and local governments

When federal agencies issue a policy change, say income eligibility guidelines, that policy gets communicated down to the states as text on the Federal Register or via PDF. This translation of federal policy into many state ...

In 2011, the White House recognized the enormous opportunity for the United States government to increasingly migrate to the cloud, which NIST has defined as a model for enabling ubiquitous, convenient, on-demand network ...

Many organizations are shifting from project-based IT to product-based delivery. Here's how they overcome common obstacles and drive success in concern with business stakeholders.

Government agencies serve as stewards of the public trust, managing a wide variety of resources on behalf of the citizens they serve. For many agencies, one key component of this responsibility is managing the many technology ...

State and local government IT leaders can turn to trusted third parties to accelerate in-house digitization and modernization or outsource those efforts.

A surge of cloud-based collaboration and conferencing platforms in the remote workplace has left organizations struggling with security, compliance, cost and integration issues. Heres advice from experts on making it work.

This article explores how Massachusetts is utilizing human-centered design to improve the experience of jobseekers and employers.

In this research, Gartner examines why digital transformation is exceptionally difficult to achieve in government, and how the sustained optimization of business operations can build capacity for future transformational ...