Professional services website LinkedIn has a pilot program designed to remove barriers that unemployed workers face in maintaining benefits and looking for jobs. To test the program, it found a good partner in the state ...

People of all ages and backgrounds face challenges in envisioning a career pathway and navigating the postsecondary and working world. My Colorado Journey is a collaborative effort to provide personalized, timely, and ...

In recent years, the rate of technological advancement and its ubiquity has grown even further, and citizens are increasingly expecting more convenient, digital experiences from healthcare, work, and even public services.

The Innovation Skills Accelerator is a free, online program to train public entrepreneurs to use innovative methods, including design thinking, evidence-based decision-making and collective intelligence, to solve public ...

Cloud-based IT service management system, including a new asset management function, saves state millions of dollars, boosts department revenues and keeps technology running for thousands of state workers.

As the volume of digital information continues to grow, the scope of electronic records management has expanded exponentially and is an increasingly critical issue for government agencies, particularly as it relates to ...

This report discusses trends in the Information Technology sector in Spring 2019 and looking ahead.

Explains Code for America's vision and implementation process of customer centered design in Workforce Centers/American Job Centers

Business Process Analysis (BPA) helps organizations dig into vital business and IT processes to find problems and opportunities for improvement.

This report presents a three-tier model for providing more comprehensive support to job seekers based on best practices and real-world experiences in serving the unemployed.