Tennessee redefines the customer experience for government services

ServiceNow

Date

2018

Author

ServiceNow

Abstract

The Tennessee Department of Human Services enlists ServiceNow Customer Service Management to boost the customer experience for government services.

Link to Resource

https://www.servicenow.com/content/dam/servicenow-assets/public/en-us/doc-type/resource-center/case-study/sn-cs-tenn-dept-of-human-services.pdf

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URI

http://hdl.handle.net/20.500.11941/2438_Tennessee-redefines-the-customer-experience-for-government-services

Collections

Continuous Improvement