Following the User Need Beyond Traditional Boundaries: Lessons from a year of discovery into America's workforce system
Date
2019-12-13Author
Grimm, Annelise; Code for America
Abstract
Results from a study conducted by Code for America across 16 states to identify if current technologies and practices are meeting the needs of America's workforce system. Insights are shared about weaknesses of the current system, and key opportunity areas where technology can help.