IT Modernization in the time of COVID-19: How government investment in critical IT systems can enhance citizen services

Date

2020-06-01

Author

Bitko, Godron; Federal News Network
Logsdon, David; Federal News Network

Abstract

Outdated government IT systems and processes hinder many federal and state agencies� ability to deliver services. This fact has been well known and disturbingly unresolved, even before the COVID-19 pandemic hit.

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URI

http://hdl.handle.net/20.500.11941/3031_IT-Modernization-Enhancing-Services

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