Pandemic Sped Adoption of States' Digital Services, Exposed Lapses in Preparation
Date
2020-06-09Author
Slaon, J.R.; Arizona
Hoffman, John; Texas
Smith, Matt; AppDynamics
Wood, Colin; StateScoop
Abstract
The coronavirus pandemic has revealed the true capabilities of many organizations, with one of the most notable examples being how successfully states have managed to continue delivering services digitally as many physical locations remain closed.