Delivering Workforce System Employment and Training Services Remotely

Abstract

Across the United States, American Job Centers (AJCs) provide a range of assistance to jobseekers, students, and businesses. Due to COVID-19, they have had to readjust their delivery methods. It is critical that AJCs continue to operate during COVID-19, because of the rise in unemployment and the growing need to provide employment and training services to unemployed and underemployed individuals. To do so, many states found innovative ways to offer program and service delivery and are providing online and remote options for training, referrals, career counseling, job listings, and other employment-related services.