The Re-Balancing of Human's Digital Needs
Date
2020-06-19Author
Chesini, Fabio; Gartner
Abstract
COVID-19 forced us to investigate more deeply how humans behave digitally when fulfilling basic needs such as health, infotainment, education, safety, and more. Government, Enterprises and people in general must acknowledge what we call �the dissonance of digital human needs.� Considering how humans behave digitally now�and how they might in the future�will help executives unlock new ways of thinking and spark innovation.