Why Smart Content Connectors are the Future of Government Websites

Date

2019-01-29

Author

Kempler, Adam; Gov Webworks

Abstract

The article explores how "Smart Content Connectors," which utilize artificial intelligence and machine learning to help identify a user's intent and connect them with the content they are seeking, are the next major shift in content consumption behavior.

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URI

http://hdl.handle.net/20.500.11941/3116_Smart-Content-Connectors-Are-The-Future

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