Harnessing Data to Drive Innovation in Uncertain Times

Abstract

The COVID-19 pandemic has forced the workforce development system to quickly reinvent itself to deliver virtual services and serve new clients with unique needs. You want to respond strategically and seize this moment to develop innovative and valuable services, but your previous plans are now obsolete, and the demand for your services are immediate and high. It is more important than ever to be agile in how you are collecting and looking at your data. You can put your program data to work for you to help target services to customers and maximize the resources available to you.