Leading in Crisis: Stories of Public Sector Innovation in Turbulent Times
Date
2020-09Author
Wilkins, Ayana; Oklahoma
Haisler, Dustin; GovTech
Morris, Joe; Center for Digital Government
Abstract
This video explores how virtual digital assistance can help agencies manage telework. The state of Oklahoma's Oracle manager, Ayana Wilkins, discusses how chatbots and low-code development solutions to keep state government operational.