Service Delivery Innovations
Date
2021-02-01Author
Workforce GPS Staff
Abstract
Voices of Experience videos�showcase workforce system leaders sharing how they have managed the challenges encountered in 2020 by pivoting into innovative solutions.�Examples of service innovation from Elizabeth Carver, Program & Training Director, Utah Department of Workforce Services; Bruce Ferguson, President, CareerSource, Northeast Florida; and Marla Rye, Executive Director, Northern Tennessee Workforce Board.