The Agile State CIO: Leading in a time of Uncertainty - 2020 State CIO Survey

Abstract

In this eleventh annual state chief information officer (CIO) survey, NASCIO received the perspective of 47 state and territory CIOs on the extraordinary and unprecedented challenges they faced this year. In addition to directly addressing the issues and lessons learned by CIOs in responding to the pandemic, they also received updates from CIOs on many of the tradi�tional topics covered by the survey, including CIO organization business models, digital government, adoption of cloud and emerging technologies and state and local collaboration. As might be expect�ed, there was not a single topic area where the pandemic did not impact state CIO experiences in some way. The continuing work to address the immediate challenges of COVID-19 and to prepare for the long-term impacts to state and citizen work and personal lives is reflected throughout this year�s survey.