COVID-19 Pushes Digital Services from Luxury to Necessity

Date

2020-12

Author

Quaintance, Zack; GovTech

Abstract

For many jurisdictions, moving citizen services online was a long-term, �nice-to-have� project, but the pandemic forced new ways to bring city hall to the people, rather than the people to city hall.

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URI

http://hdl.handle.net/20.500.11941/3496

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