ILO Maps out how Public Employment Services are using technology to improve service delivery

Date

2020-11-30

Author

International Labour Organization Staff

Abstract

The global survey on the �Use of technology by public employment services (PES)� is part of the future of work agenda and was applied with support from the World Association of Public Employment Services (WAPES) in 75 PES and 69 countries covering all ILO regions. Results reflect that all surveyed PES provide services online such as client�s registration to search and apply for jobs, with nearly one third of these now also offering AI-driven solutions.

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URI

http://hdl.handle.net/20.500.11941/3507

Collections

Survey