How COVID Drove a New Approach to Digital Transformation

Date

2021-03-23

Author

Oshinnaiye, Yemi; US Citizenship and Immigration Services
Pandya, Kaschit; Internal Revenue Service
Stern, Pablo; ServiceNow

Abstract

In this discussion, panelists discuss how COVID-19 has caused agencies to reconsider their modernization roadmaps and adjust plans to meet more pressing and immediate demands to support a virtual workforce. All discussed is the need to continue optimizing networks and services.

Link to Resource

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URI

http://hdl.handle.net/20.500.11941/3683

Collections

Survey