Considerations for Successful Virtual Case Management in Human Service Delivery
Raymond, Joe; ICF
Supplee, Lauren; Child Trends
Cotter, Gerrie; Ohio Department of Job and Family Services
This webinar and associated synopsis held in partnership with the U.S. Department of Health and Human Services, covers a range of considerations for undertaking successful virtual case management in human services programs, including: access to and use of technology; privacy concerns; and virtual interactions such as home visits, and eligibility and enrollment processes.