The Promise of Robotic Process Automation for the Public Sector

Rehr, David; George Mason University; Munteanu, Dorin; George Mason University

Date

2021-06-22

Author

Rehr, David; George Mason University

Munteanu, Dorin; George Mason University

Abstract

This research paper aims to explain to non-IT readers the promise of Robotic Process Automation (RPA), a relatively new software technology used for automating high volume and mundane business processes and the practical impact of its implementation throughout public sector organizations.

Link to Resource

https://cbce.gmu.edu/wp-content/uploads/2021/06/The-Promise-of-RPA-For-The-Public-Sector.pdf

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URI

http://hdl.handle.net/20.500.11941/3929

Collections

Automation