Application Modernization is Key to Improving Customer Experience

Date

2021-08-09

Author

Fuster, Phil; Rackspace Technology

Abstract

In this article, the author examines the lessons state and local governments have learned from COVID-19, how citizens' needs have changed, and what is in store for the progress of digital government.

Link to Resource

Rights Statement

The digital resources on this site, held by the Center for Employment Security Education and Research, Inc.'s WITSC e-Library, are provided to the WITSC user community. Further distribution and/or any commercial use of the resources from this site is strictly forbidden without the permission of the copyright holder.

URI

http://hdl.handle.net/20.500.11941/3943

Collections

Survey