Optimizing Citizen Experience with Interactive Portals and One-Door Entry Policies

Flynn, Joseph; Boomi

Date

2021-07-23

Author

Flynn, Joseph; Boomi

Abstract

In this commentary, the author examines one way that governments can improve citizen experience, and the keys to its success.

Link to Resource

https://www.americancityandcounty.com/2021/07/23/optimizing-the-citizen-experience-with-interactive-portals-and-one-door-entry-policies/

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URI

http://hdl.handle.net/20.500.11941/4306