GovTech Maturity Index: The State of Public Sector Transformation

Date
2021-09-16Author
Aquaro, Vincenzo; United Nations
Mossberger, Karen; Arizona State University
Ubaldi, Barbara; OECD
Son, Sungjoo; Republic of Korea
Rwagasana, Leila; Irembo
Abstract
In this video, the World Bank GovTech Maturity Index (GTMI) report is presented. This report was developed to measure key aspects in the four focus areas of digital transformation in the public sector: core government systems, public service delivery, citizen engagement, and GovTech enablers. A moderated panel discussion follows the presentation of findings.