Virtual Case Management Considerations and Resources for Human Services Programs

Date
2020-04-01Author
Waters, Annette; ASPE
Winston, Pamela; ASPE
Ghertner, Robin; ASPE
Abstract
This federal guidance outlines key considerations for implementing virtual case management for human services programs such as Temporary Assistance for Needy Families (TANF). This guidance also includes resources of how stakeholders from across the country tackle these issues.