DCRA - A Digital Transformation Case Study

Date

2020-08-12

Author

Chrappah, Ernest; DC Department of Consumer and Regulatory Affairs

Abstract

This virtual session focuses on a digital transformation case study from the District of Columbia. The DC Director of the Department of Consumer and Regulatory Affairs discusses their transformation journey, "Vision 2020;" focused on technology enhancements to streamline processes and increase efficiency for their customers. (Note: Access to content may require you to provide an email address or other contact information)

Link to Resource

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URI

http://hdl.handle.net/20.500.11941/4737

Collections

Survey