The Five Basics of Texting for a Human-Centered Safety Net

Date

2022-11

Author

Chabot, Aimee; Code for America
Soka, Sara; Code for America

Abstract

Part of a larger playbook (also in this library), this blog post highlights the five key considerations for using text messages to improve public benefit outcomes for clients and caseworkers.

Link to Resource

Rights Statement

The digital resources on this site, held by the Center for Employment Security Education and Research, Inc.'s WITSC e-Library, are provided to the WITSC user community. Further distribution and/or any commercial use of the resources from this site is strictly forbidden without the permission of the copyright holder.

URI

http://hdl.handle.net/20.500.11941/4785

Collections

Survey