Basics of Texting Safety Net Clients

Date

2022-11-02

Author

Code For America

Abstract

This playbook was created by Code for America's Safety Net Innovation Lab. The lab focuses on reimagining government service delivery and promoting the uptake of practices that enable equitable, easy-to-use, human-centered systems built for the digital age. This playbook focuses on the power of texting as a method of virtual service delivery.

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URI

http://hdl.handle.net/20.500.11941/4786

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