Technology in the Public Sector and the Future of Government Work
Hinkley, Sara; UC Berkeley Labor Center
The article discusses the use of technology in the public sector. It highlights the challenges faced by governments in adopting technology, the potential benefits and risks, and the driving forces behind technology adoption. It also explores the impacts on public sector workers, including employment, job complexity, managerial control, and outsourcing. The report emphasizes the need for careful planning, transparency, accountability, and worker involvement in technology implementation to ensure positive outcomes.