Robotic Process Automation (RPA) Toolkit
Harrison, Lisa; Workforce GPS
Robotic Process Automation (RPA) involves deploying virtual robots to mimic staff actions in UI systems, enhancing efficiency by automating tasks like data entry and navigation. RPA adoption reduces manual workloads, allowing staff to focus on complex tasks. The U.S. Department of Labor provides an RPA Toolkit with resources, insights, and case studies to aid UI agencies in implementing and advancing RPA programs.