First, Do No Harm: Mistakes to Avoid in Creating Accessible User Experiences
Nakai, Jason; 18F
This article highlights common mistakes to avoid in creating inclusive user experiences, emphasizing the importance of going beyond token gestures and involving real users with disabilities in the design and development process. It also cautions against overly narrow focus on specific disabilities, emphasizing the need for a holistic approach to accessibility throughout a project's lifecycle. Additionally, the article emphasizes the significance of proper training and understanding of accessibility principles to prevent unintentional harm and underlines the importance of engaging with users with disabilities to align with their real needs and experiences.