NASCIO 2023: North Carolina Speeds Procurement Process Via Automation
Date
2023-10-11Author
McCarter, Mickey; State Tech
Abstract
James Tanzosch, North Carolina's chief IT procurement officer, discussed how documenting and automating the state's procurement process streamlined their IT acquisition activities at the National Association of State Chief Information Officers (NASCIO) conference. The 10-step model he identified for procurement will incorporate the use of ChatGPT to assist in developing solicitation documents, aiming for 80% completion. The goal is to enhance the efficiency of procurement officers without eliminating jobs. Automation seeks to increase transparency and maintain schedules, with plans for a public-facing dashboard to inform vendors of changes. Research indicates limited AI applications in procurement across state government operations, emphasizing the need for collaboration between IT and procurement leaders.