The Door to Digital Transformation in Connecticut: A Digital Service Network Spotlight
Date
2024-06-02Author
Zino,Liel;Beeck Center
Abstract
Connecticut's Governor Ned Lamont aimed for an "all-digital government" in 2019, launching Business.CT.gov through the Bureau of Information Technology Solutions. This platform centralizes state-business interactions, emphasizing user experience and advancing Connecticut's digital transformation. The initiative represents a shift away from traditional service models towards efficient, online solutions.