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Building product management capacity in government part 2 - Interview with a product manager
(2019-11-19)
This is part two in a series of posts about building product management capacity in government agencies. The series explores the process of helping agency staff transition into product management roles, from both the 18F ...
Building product management capacity in government part 1 - Our coaching philosophy
(2019-08-22)
This is the kick-off post in a in a series of posts about building product management capacity in government agencies. The series explores the process of helping agency staff transition into product management roles, from ...
The MOU: A Tool for Formalizing Partnerships
(2021-01-07)
Intermediaries can use memoranda of understanding (MOUs) to better fulfill their roles as connectors among partners working to provide college and career pathways. This easy-to-use guide describes the purpose of an MOU, ...
Digital Transformation: 11 Signs of a Successful Leader
(2021-01-13)
The competencies of a successful digital transformation leader can be markedly different from those of the traditional IT boss. For aspiring digital transformation leaders or CIOs looking to fill digital leadership roles ...
What Every State and Local CIO Should Know About Grant Management
(2021-05-20)
As grant funding becomes imperative as a source of revenue for government services, the research, application and management process for grants has become a much higher priority for many CIOs.
Success in the Digital Experience Economy Requires Connecting MX, UX, CX and EX
(2021-01)
In the experience economy, the memories, emotions and feelings that customers take away are ultimately what matters most. To succeed in the digital experience economy, organizations must intertwine strategies around four ...
WIOA Wednesday: Performance Accountability (Part 1)
(2016-10-13)
This session provides stakeholders with a better understanding of the performance accountability provisions in section 116 of the Workforce Innovation and Opportunity Act (WIOA) and the accompanying regulation.
The Misguided Search for Cybersecurity's Purple Unicorn
(2020-07-14)
In looking for a new chief information security officer, it's tempting to generate a long list of professional qualifications. But these days, technical expertise isn't what the job is really about.
Data is the Story: The Crucial Role State CDOs Play in Pandemic Recovery
(2020-05-21)
The COVID-19 pandemic affects each state differently, but data is a valuable asset and state Chief Data Officers are taking on increasingly central roles as the crisis evolves. Creating the dashboards that governors use ...
The Evolving Role of a State CDO: A Framework for Today
(2020-06)
State governments have a unique role from a data, policy, and service delivery perspective. States often carry out large federal programs, and state policy has a direct impact on local governments. This makes the job of a ...